This Quarter – Tenant News

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This Quarter – Tenant News

RENTAL MARKET – First Quarter 2015

  • Properties Leased: 47
  • Average weekly Rent Rate: $411

Dispute resolution – we’re here to help

After a busy few weeks attending Tribunal hearings to settle disputes between some of our landlords and tenants, we thought it would be beneficial to give you a few tips on what to do should you have an issue with your tenancy or your landlord.

For starters, it is always best for all concerned to try to resolve the matter or negotiate an agreement that both parties are happy with BEFORE taking the matter to Tribunal. Not only does it save a considerable amount of time and money to resolve a matter amicably, but in most cases an agreeable resolution is found quite quickly and easily meaning unnecessary stress can be avoided in addition to the substantial time and money saved.

Here are the recommended steps you should take if you have a dispute with your landlord:

  1. Contact us to arrange a meeting. Some tenants assume that because we are engaged by their landlord, their own issues aren’t as important to us. But nothing could be further from the truth. As a tenant in one of our landlord’s properties, you are just as much a client of ours as your landlord is. After all, without tenants we wouldn’t have a business to run.
  2. Attend the meeting in our office to discuss the issue at hand. Rest assured we will listen carefully and without judgment to your concerns. Your landlord will be present at this meeting and will also be given an opportunity to voice their concerns.
  3. Negotiate an agreement and settle the matter if possible. Once both parties have had a chance to voice their concerns, we will attempt to help you both come to a mutually agreeable solution.

Attend Tribunal if agreement cannot be reached. Attending Tribunal should be a last resort if all attempts to settle the matter amicably fail. In the last four Tribunal cases we attended on behalf of our landlords, we settled the matter in conciliation, which could have easily been done prior to all parties (including the tenants involved) losing time and money to attend Tribunal.

If you have any questions about this issue, please don’t hesitate to give us a call.