We were first introduced to Home Specialist Property Management in 2011 when a previous managing real estate removed property management from their company profile. The experience over the last four years has been second to none with the ladies at HSPM demonstrating the advantage of a specialist Property Manager over a conventional real estate time and time again. They provide the personal and professional service that you expect, but often do not receive.
HSPM present a strong team environment and when the Property Manager has not been contactable, another member of the team has been able to seamlessly respond and help with our queries.
Each and everyone one of the Property Managers we have communicated with over the years has been exceptional and whilst sorry to draw an end to the property management due to the sale of our investment, we were especially pleased with Laetitia’s level of assistance and willingness to help through countless phone calls and emails when it was needed most.
I would strongly recommend the services of HSPM to anyone looking for a trouble-free, professional and above all, friendly experience in property management.
Kind regards Nathan
Sanctuary unit managed in:GOSFORD
The Sanctuary at Rumbalara has 188 Units. As Treasurer of the Owners Corporation, I was in a position to witness many different Property Managers; their strengths, their weaknesses, professionalism and in particular their relationships with their landlords.
When it became necessary for me to appoint a Property Manager for my own property, I had no hesitation in calling HSPM.
Karla and Laetitia have looked after my Sanctuary penthouse since 2012 and I have never had a moments worry about the property in all that time. Tenants have always been well vetted and of good character.
Rent has never been late, insurance has always been up to date and all mandatory obligations like smoke alarm testing has always been undertaken on time without me having to worry about it.
Laetitia’s communication has always been great and I like that she is so concerned with looking after her landlord’s interests that she sits on the Owners’ Corporation Committee herself, just so she knows exactly what is going on.
I would have no hesitation in recommending Laetitia and Home Specialist Property Management to anyone looking for a dedicated, professional property manger anywhere on the Central Coast.
David Gillies JP – Treasurer
Business premises managed in:KOOLEWONG
Dear Tennille, I just wanted to let you and everyone else know how much I truly appreciate all the work Brad from Home Property Handyman has put into making the external of our cafe look fantastic. The “facelift” has been two years in the making. Something we as a team and family have talked about plenty of times, however just never got around to it until now. The paint work looks brilliant and totally promotes our brand. We have received so many compliments and it’s only been a week. The biggest one of all being from the business owner who had no idea I had planned this while he was overseas, he truly was blown away and surprised – I even think there were a few happy tears. The quality of the workmanship and attention to detail is superb. I particularly liked that I had a (loose) plan that I shared with Brad and he made it happen, exactly how I had imagined. Brad went above and beyond, he worked at odd hours to ensure our trading was not interrupted and also completed the job within such a short time frame, including sourcing the paint & matching our brand colours. The job site was left clean and tidy at all times and he even fixed other little defects along the way! We would definitely recommend Brad and Home Property Maintenance for any jobs great or small. It really has been a pleasure to work with you! Thank you for everything.
Danielle – Blend & Roast, Koolewong
Apartments managed in:ERINA & LISAROW
I am writing to let you know how happy my wife and I are with Laetitia’s management of our two investment properties. She attends to every issue promptly and with a great sense of care and responsibility. Within just the first few weeks of her taking over our portfolio, she had successfully resolved all the issues that had been outstanding for some time in both units. Needless to say, we were most appreciative of her efforts and our tenants are much happier.
Her communication is excellent and her driving passion for problem resolution is highly commendable. We sincerely hope that Laetitia continues to be our property manager as it is comforting to know they are in such good hands.